Quote:
Originally Posted by DaFadda
 ... I believe Brent IS the Custom Shop manager up here in Hartford. MajO.... hope the work is all you expect it to be!
Dafadda |
I know Brent. I have been "pm"ing him for months at the 1911 Forum. If it wasn't for Brent, I would have had no accurate information as to what and where my gun was at. Mr. Kelly told me that he was a manager, and I have no reason to doubt him.
Everybody I spoke with at Colt seemed very nice; however, apologetic and full of excuses for Colt's lousy service. I did not get a reply to the letter that I sent MG Keys.
Reason's for the delay included:
1. Colt only has one Master Gunsmith. (Whose fault is that?)
2. Colt only has 200 employees. (Whose fault is that?)
3. Christmas Holidays and people were on vacation. (I was supposed to have the gun back in early September, then November.)
4. Had to send gun out for cerakoting. (and?)
5. Last week, the range was broken.
All the above might be the case, however, tell customers that the wait will be 10 months, so they can make an informed decision to go elsewhere. I have been a staunch Colt supporter, but, I will no longer recommend them. I probably will keep my Gold Cup, Night Commander, Python, Diamondback and Detective Special though. Best wishes.