[Shark1007]

Shadow

There was a known issue with the first iteration of froglube growing mold looking stuff. They promised to replace the eight ounce containers and I threw the old ones away waiting for the new ones to arrive. I waited months and responded again, resending the original email. I waited months and no response and my last nudge was about a year from the first communication and still no response from a supervisor. Heck, I've used the stuff so long I'm on hair dryer number two.

On the mold growing with the first formula, it required me to alcohol clean/strip several dozen guns and it took an entire week while I waited for the new product. I even talked my police supply into carrying the lube.

I'm as anal as they come with froglube instructions and have bottles of isopropyl alcohol lined up in the gun room. Despite that, on certain pistols I default to the old lubes I still have. One of my gun range/shops has an occasional employee tell me they don't like the stuff on a 1911 but the owner insists.

I guess I just got pissed and embarrassed because I told the police chief the good folks at froglube were sending 14 packages we could distribute to the officers and I waited and waited seemingly forever. You feel like an ass when you see the chief and hurry by so the subject doesn't come to "what happened to that froglube you were getting us?" My last email was unmistakable to them for sure. I made it clear I'd like the stuff replaced they promised and no free stuff for the police department.

Forgive my venting, but indeed I seems they have made it big time with the help of strong supporters like myself (I know I've given at least 6 kits to friends) and suddenly they don't care enough to respond to three or four emails.