Quote:
Originally Posted by IamCaleb
Do you mind saying what went down?
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It was advertised on Slickguns as including shipping. When I (finally) got a real person on the phone and asked them to honor it they wouldn't. I even suggested a credit of $25 (S&H) toward a future purchase and they weren't interested - just not the way to do business in my book.
Moreover, their communication SUCKS ... a true example of you get what you pay for. My voicemail, email and online help queries were all ignored - I had to basically "tele-stalk" them throughout the day to finally get through to a CSR.
Maybe I'm a little too principled for my own good and essentially cut off my nose to spite my face over the $25 but c'mon - honor the deal that brought me to your doorstep ... misprint or not.