They are GREAT...when I got my 650 and was assembling it, I broke a little roll pin. Called them told them what I did and said I wanted to purchase another one to be shipped to me. They wanted nothing to do with my money. I told them it was my fault I broke it the lady didn't care sent me one anyways for nothing. I wanted to pay her but she would not take any money. I am sure the pin was a buck and shipping was another buck but still. Great CS!!
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