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Old 10-13-2011, 11:00 AM
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MajO MajO is offline
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Smile Will I get holiday visitation with my new Commander

I just got off the phone with a nice customer service representative at Colt. After being given a 4 month turn around time, I sent my new Night Commander in on May 25. I call monthly to check progress. (yes, I can be that much a pain in the a___) I have been told that the wait now is 6 months. For the last 2 months I have been told that the gun is "with the gunsmith." There is only "one" master gunsmith and I am told that he does his work in batches. i.e. all the mainspring housing in one week. How can a major firearm manuafacturer only have one master gunsmith? This does not speak well for Colt's commitment to customer service, after the sale. With a 6 month wait time, one would assume that there is enough work to keep two master gunsmith's employed.

I am having the collet bushing replaced and a gold dot installed in the front sight of my Colt Gold Cup (1986 mfg). (other work as discovered) Due to his fine reputation and my experience with the Custom Shop, I am sending it to Jim Garthwaite. It will go out on Monday.

I have been considering a 10 mm for my next firearm project. I like the Colt Delta and the Dan Wesson Razorback. I am leaning toward the Dan Wesson, after my experience with Colt's Custom Shop. Best wishes to all.
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Joe O'Rourke
Joseph C. O'Rourke, Major, USAR (Retired)
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